Customer Reviews Sofft Innis

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Rating Summmary:

949 total reviews
Sofft Innis

Review Breakdown:

59%5Rated 5 stars out of 5

19%4Rated 4 stars out of 5

14%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

87%"Felt true to size"

85%"Felt true to width"

81%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I needed a nice, comfortable dressy sandal with a low heel. I purchased the Platino Rasputin color which is a light gold. The color is minimally shiny, so that it looks dressy without being tacky, but you could still wear the sandals with more casual clothing and it would not look odd. The comfort level is pretty good. I can't see that I'd be comfortable walking around in them for hours, but that's not what I bought them for. For an evening out, they'll be fine. I wear a size 7 and my feet are a little wide (not a full wide size, but slightly wider than the M width I usually wear), and based on the earlier reviews, I ordered the 7 Wide. I'm glad I did, as I think the regular width would not have worked. My ankles are thick back to front (narrow from the front view, wider from side view) and the wider size fit me perfectly at the ankle. I don't think the wider size would fit someone who normally wears a wide width unless they have narrow ankles. I have what we called "Luau feet" when I lived in Hawaii. That means your feet are widest across the front of the foot just above the toes, which happens from going barefoot for years when you are growing up. I can tell from the fit of the toe band on this sandal that the 7 M would have been too tight across that area, which is a problem I sometimes have with sandals. So if you have the same issue with your foot, order the wide. If you have wide feet to begin with and always wear a wide, I would not recommend this particular sandal for your foot. Sorry no photos, but the cats are very comfy on me and I don't want to disturb them!
I'd also recommend:
Hotter, Born, Birkenstock
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I'm not sure how you could say anything bad about these shoes! (But I guess everyone's feet are different.) I can no longer wear high heals and totally flat shoes also hurt my feet. I find it difficult to find dressy sandals that aren't heels and lower ones are often too casual. These are perfect - I bought the Silver Atlas for a wedding because it is neutral and dressy, and looked good with a dress. They were so comfortable I came back and bought the black suede for another event. I just purchased my third pair in the Desert San Talco because I wanted a more casual look. I find they run true to my size in Sofft shoes - 7 1/2 M. Most other brands I wear the same size but in a few I wear an 8. My ankles over-pronate and I find the little bit of heal height helps keep them straighter.
I'd also recommend:
Chacos, Skechers, Clarks
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes are perfect! I have horrible feet and can never find comfortable shoes that don't look like orthopedic grandma shoes (no offense, grandma). These are cute, stylish, and SO comfortable. I usually wear somewhere in between a 7.5 and an 8.5 depending on the shoe. I ordered the 7.5 in these, and they fit perfectly. I agree with another commenter that the straps were kind of loose around my ankle but it was a super easy fix...I ordered a $7 leather hole punch off amazon and just made a new hole in the strap so I could fasten it a little bit tighter. Nothing to it. I'm about to order these in 2 more colors because I don't know if I'll ever find a shoe this comfortable and cute again.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Love these sandals. Wore on a trip to NYC in August. Right out of box comfortable. Also walked 10 miles at Disney in them!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love these sandals. They are wide enough for my double EE wide foot. I have had bunion surgery and can't wear anything too high.Very stylish.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I need a comfy pair of dressy sandals. I usually go for the gold but it looked a bit like a Ferrero Roche sono went for the silver. It still looks like a golden sandal, just toned down. I usually wear 7.5 W or 8. I tried the 7.5 W and they fit nicely. The strap towards the toes could be a bit wider, but I am sure it will give in with time. The footbed is lightly padded. The heel is perfect. I cannot walk in those high heels sandals. The only bummer is that lately I had sandals who would let me slip them on without untied them or with a secret zipper for easy on and off. Not with these. You actually have to buckle them all the time. Oh well...
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I purchased these in 11W and I do love these shoes. Some people are saying that they run narrow, but I find that these actually run a little wide. I am ordering them in 11M to see if it makes a difference. Because they are suede, I'm guessing that they may stretch some -- and if they do, the 11W would be way too big for me. This is not typical for me... usually I am always wide... so I was surprised when I tried them on. But they are really pretty and comfortable -- and are stylish -- my 14 year old daughter approves :-).
I'd also recommend:
Clarks, Ugg, Birkenstock, Naturalizer, Earth, LifeStride, Munro American
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Super comfortable, but I did get the wide, which makes me wonder who the regular fits, as my feet really aren't wide.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love this sandal! For everyone who is looking for something a little dressy, a little casual, without a super high heel - this is the sandal to get. Super comfortable. But...seems to run a little narrow so I ordered it in the w and it was perfect.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I should probably go ahead and order another pair because I am sure I will wear this one out fast. So versatile. Looks great with slacks and skirts. Perfect shoe for work and comfortable too.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
It was the prettiest of the three options I tried, but not the most comfortable. It was not uncomfortable, and I would have chosen this shoe if it hadn't been for another option with even more arch support.
I'd also recommend:
Naot
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The shoe fits perfect. The strap could be a bit longer. Otherwise really like them.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Like many others, I really wanted to like these sandals. I typically wear 41W in european sized sandals, and I ordered both 10 and 11 W because you never know. Tried on the 10 first and, as others have reported, heel slipped even on the tightest notch of the ankle strap. Was plenty long, but narrow in the middle. Where seams are exposed on the footbed was not comfortable on the sole of my foot.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really like the color and style of this shoe. The ankle strap does not have enough holes for me but I could have made one where I wanted it. I am returning because the pad of the foot bed has no cushioning at all, in my opinion. They sure are cute though.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They're comfortable. I stood in them for 3 hours. I gave them 4 stars because the straps left my black marks all over my feet, and I did not even have lotion on my feet.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I have a wider foot in the toe box area. Often, I have trouble with cute strappy sandals because they are just too narrow. I was pleased these came in a wide but they were actually REALLY wide. I ordered another pair in this brand but with the regular width and they were perfect, actually. If you have a really tough foot to fit because it's really wide, these may be your answer.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Runs NarrowRuns Wide
Poor SupportGreat Support
I like this shoe. I wear an 11W and that is what I ordered. Normally I have issues with straps like this not being long enough, but these are appropriately sized for a wide shoe. I wanted a nude sandal to go with a variety of pants and skirts, and this fits the bill. The shoe is a slight bit longer than it should be, but it’s not so bad that it causes issues. Finally an attractive sandal for my big feet!
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Unfortunately not wide enough for me. Very frustrating as the extra wide shoes are less prevalent. These will sadly have to go back. Very cute shoe. Wish it would have worked.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I bought these sandals to wear to an upcoming wedding. Day-to-day I wear custom orthotics in my shoes to deal with a biomechanics issue. But this is a special, dressier occasion and I can’t wear my usual clunkier sandals. I think these will be fine for standing for a while. They’re very comfy out of the box. They are feminine, pretty and seem to be well made.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I am so disappointed. This wide is not really that wide at the forefoot - about ½" of my size 11 feet were hanging over. Cute style - I would keep them if the sole was just a smidge wider. Too bad as I liked the patent leather look. Teva version of this will be the one I keep.
I'd also recommend:
Teva, Clarks, Merrell
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I love these shoes but unfortunately they run too narrow for me, even in the wide.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Super cute. Got them in wide width but the ankle straps cut info my ankles so I had to return them.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
If you purchase in wide, do down a 1/2 size to prevent foot from sliding too much.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are super cute and I love them. I bought a size 9 the first time and they were much too big. They were so big that my friend who usually wears a size 10 could wear them. For the second pair I bought a pair of 7.5W and they fit perfectly.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I liked the sandals but they were too hard/awkward to buckle based on strap configuration.
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1 found this review helpful.

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