Customer Reviews Sofft Innis
Write A ReviewRating Summmary:
943
943 total reviewsReview Breakdown:
59%5Rated 5 stars out of 5
20%4Rated 4 stars out of 5
14%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
87%"Felt true to size"
85%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
Sort by:
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
What a lovely pair of shoes. I'm so sad I have to send them back. It's the shoemakers fault.
As another reviewer mentioned the ankle strap on this shoe does not seem to go up with the shoe size. I ordered a wide, so you'd expect the whole thing to incorporate the wide approach to the foot and ankle. Nope! The strap across the toe was wonderful, but I could not buckle the ankle strap. It needed just a few more centimeters of strap. This shortfall seems downright stingy because the upper foot/ankle strap are a continuous loop and if you insert more holes and give a little more length everyone can be happy, both the skinny ankles and the cankles (can't have ankles)folk. Overall comfort was wonderful and I cried as I gently placed them back into the box to be returned. If you have skinny ankles and are looking for a comfortable and cute shoe these are the ones to get. For wide feet people, the wide is really nice and the strap across the toe has plenty of room, but if your ankles aren't skinny, then the shoe isn't going to fit.
LibertyGirlintheATL, Zappos Customer,
71 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I don't often write reviews, but after reading some others, I had to. I can't believe some of these people have the same shoes I do. First I have to say I love the shoes. The problem I have is not the shoes fault. I have a problem walking in them on some floors, but that is because I usually wear shoes with a higher heel. I ordered these because I love the
look and thought this might happen, but I am keeping them. Some people say they are too long, one person said 1 1/2 inches. I wear an 8W but due to that review I ordered a 7 1/2W, and for me the width is fine, my foot almost goes to the end, an 8 would have been fine too, and another said it was to short??? Another said you can't adjust both straps. I can. One side has holes and the other side you can pull through the loop on the back of the shoe and go to the next hole on the other side, which I have done. That adjusts both straps. I love the shoe, I just wish my pants weren't so long so you can see the top strap which I think makes the look of the shoe. As far as I'm concerned the shoes are beautiful and I don't find a thing wrong that is due to the shoe. I just need to buy shorter pants. I give it 5 stars.
Barbara, Zappos Customer,
58 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my fourth pair of these sandals. They look just as good with rolled up jeans as they do with my work clothes. The heel is just right for all-day wear. I am a teacher and can wear these all day at work and don't need to change out of them when I get home. Love these!
Anonymous, Zappos Customer,
28 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a size 6W, and appears to be a true 6W. I also have a wide foot that is now also chubby...something I can thank my middle age for. Anyways, the shoe is perfect; soft straps, comfortable from moment one. I saw an earlier review that the ankle straps were too small.....I don't agree. I have chubby ankles too and there is plenty of room. In addition, you can always add another hole in the strap if necessary, plenty of length. I did not need to and in fact went several holes in. I plan on ordering more, I love them!!!
I'd also recommend:
EZ Spirit
Melissa, Zappos Customer,
26 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love these. They're a very flattering feminine style and the sole is comfortably padded and has plenty of good flex which I absolutely need. The suede was buttery too, just delicious to the touch. Downsides: the size 8 was huge on my foot. I wear an 8 W pretty reliably and these were literally an inch and a half too long when my heel was snugged to the back of the heel rest. There were also edges around the heel and sole where the outsole and wedge veneer rise to meet the suede and there were visible gaps which did not impress me as to how well they were made for the price they cost. The other thing for me personally was that the very cold tone pale brown of the suede was not flattering with my skin tone but that won't affect most people I'm sure. Anyway. wanted to love them. Didn't. Return!
I'd also recommend:
Born, Naturalizer
Marcia, Zappos Customer,
18 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Cute shoes but the wide doesn't feel wide at all. Definitely won't work for a wide foot.
I'd also recommend:
SAS
Candice, Zappos Customer,
14 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Very cute comfortable shoe. My foot tends to be narrow and they were just too wide for my foot.
Donna M, Zappos Customer,
10 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes are stylish and comfortable, but they are cheaply finished. I wore them for only one day, while walking around a small town on sidewalks - no rough terrain. By the time I returned home, the front of each of the shoes was torn. I am so disappointed to have wasted money on a pair of shoes that lasted one day.
Anonymous, Zappos Customer,
10 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Loved the style, material & color. Only problem is that There weren’t enough holes in the ankle straps so my feet were sliding forward. I brought the sandals to a shoe repair store & paid $5 to have 2 more holes punched in each strap which corrected the problem. Now they fit perfectly!
Anonymous, Zappos Customer,
8 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The pad on the footbed felt like you had something stuck to the bottom of your foot. I couldn't get over it when I walked and started to make me a little crazy
Anonymous, Zappos Customer,
7 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
rose gold color is gorgeously unique and they looked very nice, sadly, they did not seem walkable for a length of time in Italy
I'd also recommend:
pikolinos, ecco, born, erik michael, teva
Anonymous, Zappos Customer,
6 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The cork is fun, looks great with jeans.
Anonymous, Zappos Customer,
6 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love these sandals! I was worried about the size from other reviews, but these run true to size and are so comfortable and stylish. I am going to get another pair in another color as they will be great for work when I'm on my feet and walking all day. I have normal width feet, definitely on the wider side of normal and they are fine for me.
Julia, Zappos Customer,
5 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The toe strap chafed a bit
Anonymous, Zappos Customer,
5 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I’m astounded that my over-pronated, plantar fasciitis feet are happy in these sandals ! They are stylish and comfy......So Happy !
Lynn, Zappos Customer,
4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fit is really good if you are more of a medium to narrow size even with flat feet. I have severe over pronation and the shoes are comfortable all day. The arch support is more of a cushion but the wedge has stable heel support. The criss cross of the strap helps with stability. The ankle strap is fastened as tight as possible and is just right. That’s the practical but they are very pretty too. Lots of compliments both for work and nights out.
Anonymous, Zappos Customer,
4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
HAve thes in Blue Suede, can't wait to get the Platino. Very comfortable and dressy.
I'd also recommend:
Clarks, Cobb Hill, Ros Hammersom
Ann, Zappos Customer,
4 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These. sandals are cute but there are various construction issues. There are parts of the shoe that look hastily put together and unglued. I have a feeling they will come apart after a short amount of time. Additionally, the shoes have very little give. The straps, particularly the one that you use to latch the shoes feels flimsy. The shoes themselves have good arch support and a nice amount of cushioning for sandals.
I have a medium foot and traditionally am a size 10. I think I would try a half size up just to see if the strap is better spaced on a slightly larger shoe. Generally, I enjoy Sofft shoes however, these seem to be victims of poor execution both in material and sizing.
I'd also recommend:
Chaco, Nike, Allbirds
ARV, Zappos Customer,
4 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are terribly uncomfortable! Tore up my feet along the front band and even the underside of my foot only worn twice. Would like a refund!
Stephanie, Zappos Customer,
4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I sincerely hope they do not discontinue this style. It never goes out of style. It goes with everything and is a feminine looking shoe that is also comfortable. I don't like wearing heels all day but I like the feminine look. It goes with suit skirts or capris. I have managed to find similar styles for the past 10 years, not always same brands, and people always ask me wear I got them. I buy a couple pairs at a time in case I cannot find this style when these wear out. I should just buy about 5 pairs. I admit that I like the slightly thicker straps of Sofft's version of this shoe.
I'd also recommend:
BOC, Clark's, Bandolino, Nine West, Cole Hahn
Amanda, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love these so much I get a new pair every spring (for the past three years) and wear them out!! This year got me the black/leopard print ones for casual dates :) so comfy, cute and flattering to the foot. Pic is of last years pair
I'd also recommend:
Comfortiva, Rockport
Hannah, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is the second pair of this shoe i've ordered. They really are soft, look cute with skinny pants, and dont hurt my feet after an 8 hour day.
Melanie, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These are casual and stylish. Neutral color will serve all summer with jeans, shorts and dresses. I am adding to my small collection of flats as I am recovering from hip surgery and these have just enough heel to give me a lift but still be very comfortable. I will consider other colors. I have wide feet. I appreciate the size choices. They are a good fit in my regular size of 8½W.
Laurie C, Zappos Customer,
3 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
These are going back. The dimensions aren’t right for a large foot (11) - the back of the heel portion doesn’t fit my foot at all, leaving a big gap so the shoes slop around. The footbed is narrow, and the shoes are poorly constructed where the straps meet the sole.
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are stylish and beautiful. The color is a very nice shade of tan. Length is good but if you are between half sizes, go up
I already have them in black and platinum and always get compliments
I'd also recommend:
Munro
Adventure, Zappos Customer,
2 found this review helpful.